Shipping – ChandeLighting



Free Shipping in all Orders

  • How long does my product take to be shipped?
    Order verification, tailoring, quality check and packaging. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. The manufacturer Post process the orders, which takes an additional 2–4 days.
  • How long my order takes to be delivered?
    This refers to the time it takes for items to be shipped from our warehouse to the destination. Delivery usually takes about 5-20 business days. Shipping ccarrier vary. After processing and leaving the warehouse, items usually take between 5 and 20 days to arrive at their destination but can take longer from time to time.
  • When I will be charged?
    Once you complete your order and you will be charge for shipping if you decide to return the product.
  • Will I receive a tracking number?
    Absolutely, you will receive a tracking number and updates where you package is located.
  • What to do if I want updates?
    We will take care of that sending you constant updates of your package location.
  • What happens if the item arrives damaged?
    We understand how awful is that, so dont worry, returning the product is always the solution. You have a 5 days time frame to do the process.Go to refund policy page and follow the steps or just contact us, we will be happy to help you.
  • What happens if I do not like it?
    If you dont like the product feel free to return it. Go to Return Policy page to find the process. kepp in mind the 5 days time frame.